BackFlip Performers – Shipping and Returns

Terms & Conditions

We accept most major credit/debit cards. To purchase an item simply add the item to the Order Form and follow the steps to payment. Once an order is placed you will receive an email confirmation of the total price including postage and an expected delivery date. No items will be dispatched until payment is received in full. All postage fees are included in the purchase cost.

Returns Policy

Under the UK Distance Selling Regulations, you have the legal right to cancel your order within 7 working days upon receipt of the goods. However, in the interests of hygiene, we regret this does not apply to used or worn clothing.

To return an order

Once received, goods which are not of satisfactory quality or not as described may be returned for a full refund or exchange. Simply return the items, in their original condition and packaging, within 7 days of receipt, to the return address below. This does not apply to items which can not be returned for hygiene reasons (as detailed above).

Returns Address

BackFlip Performers
The Katie Cannon Centre
Village Hall,
Bute Avenue, 
Petersham,
Richmond TW10 7AX